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simon bowditch

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Review of the Policy Expert, Home Insurance:

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The answer is no now what is the question

I had a valid claim but Policy Expert’s underwriters told me I didn’t. It was up to me to quote my policy’s wording at the telephone operative because they either (I) didn’t seem familiar with their own definition of “accidental damage” or (ii) were hoping I would just accept what they said and go away. Avoid this insurer at all costs. Reviewed on: 15th September 2023

Reply from Policy Expert Hello Simon, Thank you for taking the time to leave us your review. Here at Policy Expert, we're proud to say that we payout on all valid claims submitted within the terms of our policies. However, we'd like the opportunity to investigate your comments further. Unfortunately, we're unable to locate your policy with the details provided in your review. If you could please contact us directly at [email protected], we'll pick this up right away. Thanks, Nisha Response date: 18th September 2023

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