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Eileen Hogg

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Review of the Family Building Society, Mortgages:

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Great service

I rang FBS today and the phone was answered promptly by a real person! That is so rare in the current digital age where people are held up waiting for ages, being told that ‘your call is important to us’ when it clearly isn’t. Such a refreshing change! We’ll done for customer service! Reviewed on: 9th October 2023

Reply from Family Building Society Thank you for taking the time to leave us this review, we're so pleased to hear that you found our service great! Response date: 11th October 2023

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