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Derek s

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Review of the Aviva, Travel Insurance:

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Aviva are more interested in finding someone else to pay your claim than paying for it themselves

Having a genuine claim with a flight cancelled due to a fire at Luton Airport, Aviva have not tried to validate my claim, but told me to speak to multiple other parties before they will even consider it. What is the point in paying for travel insurance if all Aviva do is adopt a sloped shoulder approach to the claims. I am very very disappointed with there service and will be reviewing all my other products that I have with this company Reviewed on: 17th October 2023

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