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Mohamed A. Ali

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Review of the esure, Car insurance:

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Poor Service

I have been with esure for the past 2 years and I have had an extremely negative experience. I had an accident on 16th September, and since then, Esure has been unable to resolve my case. I reported the accident by providing all the information and photos online. No response from Esure. Their phone lines are consistently busy, and after waiting for approximately 50 minutes in the queue, my calls are disconnected. Live chat isn't working at all. I have 16 years of no-claim discount and I am paying them £1200/year. They aren't competitively priced any more. Reviewed on: 17th October 2023

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