Denise's community profile page - Smart Money People

Write a review

Go to business site

Viewing profile for,

Denise

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Hastings Direct, Car insurance:

View on product page

Not covered

Found my car in morning with smashed front windscreen. No idea what or who did it. Called to make claim on insurance( fully comp including windscreen cover) passed to another department to arrange replacement only to find it would take five days( weather dependant). Enquired about a replacement while car is waiting to be repaired( a must for getting to work) I was told I can't get courtisy car. My policy includes courtisy car? I was told that as it wasn't involved in accident and was drivable I didn't qualify for courtisy car. This wasn't little chip or crack it was full on smashed. How is anyone able to drive when they can't see. Insurance doubled last renewal but I wasn't bothered as I thought was best to keep policy to be covered for any eventuality. What a mug, I will defiantly be shopping around when it's due for renewal. Not only out of pocket for premium for repair but also weeks work. Reviewed on: 20th October 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.