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Brian Duffy

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Review of the Policy Expert, Home Insurance:

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Policy con

American freeze freezer broken and lost all contents having waited over 24 hours even to acknowledge claim had to call only to be advised £250 excess plus they send all different trade assessors to validate claim from plumbers to joiners but not anything re electrical ie electrician certified and will get my own and pay for it myself ,no where in policy does state still ,complete fraud and manipulation of terms and conditions of a policy which I have had for many years and never made one claim ,will be seeking legal advise and will be presenting this issue with the local trading standards office Reviewed on: 24th October 2023

Reply from Policy Expert Hello, We appreciate you taking the time to leave us a review. We would be grateful for the opportunity to look into your comments further but unfortunately, we're unable to locate your policy via the details contained in your review. If you could please us at [email protected]. We'll pick this up right away. Thanks, Nisha Thanks, Response date: 31st October 2023

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