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Review of the Monument, Savings:

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They're not quite ready yet

Hi, this is a relatively new bank, they're not yet listed on the bank of England's fcs list, and bear with them as they won't reply to requests for information and the chat function on the app is still having glitches. I test opened a savings account yesterday, and did call up the assistant there for information but he was still not able to provide support or info about fcs. It's best to wait a little to see if things improve next year Reviewed on: 7th November 2023

Reply from Monument Hello, thank you for taking the time to leave a review. We’re regulated by the Financial Conduct Authority and Prudential Regulation Authority, and your savings are protected by the Financial Services Compensation Scheme up to £85,000. Our UK-based Client Services team is available to assist you via in-app live chat, call, video, or email. We're committed to delivering exceptional service and competitive savings options, and we hope to continue supporting you as a Monument client. Response date: 14th January 2025

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