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Susie Jay

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All reviews (3)

Review of the Chase Bank, Savings:

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Chase is the best banking experience!.

Chase is the best banking experience have known. It’s easy to speak to a human being if required , which makes a lovely reassuring change these days. Excellent service. Reviewed on: 28th February 2025

Review of the Chase Bank, Savings:

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Excellent customer service.

Excellent customer service. Superb interest rates. Reviewed on: 16th February 2024

Review of the Barclays, Travel Insurance:

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If I could give no stars

I have been a Barclays customer for 4 decades and felt extremely confident having annual insurance with Barclays/Aviva. That was the case until I made a claim for a lost 24hrs of my holiday. The airline compensated delayed flight but said I should claim on my travel insurance for the loss of the day and night of my vacation. After almost a fortnight I received an email with OUTCOME OF CLAIM as subject. I was refused compensation with a lame excuse that my policy did not cover this. It’s the only policy they offer and surely travel insurance covers something which goes wrong on your travels. I have replied explaining that this is not acceptable and I have received no reply. I notice some 5 star reviews reflecting the sign up process. However, it’s the appalling treatment upon trying to make a claim which deserves one or no stars. Disgusted and will leave. Reviewed on: 15th November 2023

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