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Review of the Perfect Pet Insurance, Pet Insurance:

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After death left with remaining contract

Unfortunately my dog got an aggressive cancer later in his life (12). He passed away fairly suddenly. We have NEVER made 1 claim in all them years previously. They don't pay your vet direct so we have to beg, borrow & steal (figure of speech) to help our beloved pet in his time off need (almost 1000 £), & then when we tried to claim cost back we were informed that we are tied into the contract (majority of the year left) so basically we have ended up at a massive financial loss. This has been an extra devastating blow just before Xmas & when we are already absolutely heartbroken at the loss of our boy. Positives: each staff member we've spoken to over the phone have been pleasant, obviously they're just doing their job. I wouldn't use this insurer in the future. Probably saver to go with petplan & pay a little more each month. Pet plan also pay your vet upfront. We live & learn.... Reviewed on: 17th November 2023

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