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Andrew Brown

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Review of the Melton Building Society, Mortgages:

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AVOID - terrible unhelpful service.

The most appalling customer service on my mortgage. Claim to allow you to pay in arrears, but this is NOT the case. you have to pay in advance. caused me terrible cashflow problems. the person i spoke with was incredibly unhelpful, refused to listen, passive aggressive, just kept saying the same things. A huge mistake which i am very much regretting. AVOID Reviewed on: 8th December 2023

Reply from Melton Building Society Thank you for your feedback. We are sorry you feel this way. Please email [email protected] as we'd like to hear about your thoughts in more detail. Thank you. Response date: 11th December 2023

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