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Jojo Curtis

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Review of the esure, Car insurance:

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A truly appalling insurance company

A truly appalling insurance company. Very poor customer service. Company rarely answers their phone so almost impossible to speak to anyone. Emails are ignored despite repeated requests for updates. When I finally managed to speak to an advisor she informed me that as I don't have legal cover they are unlikely to be able to chase the third party who hit my unattended car, despite them having clear CCTV of the accident. This had taken them over 6 months to tell me this! Not impressed and won't ever use this company again. Cheap prices = extremely poor customer service. Don't bother. Reviewed on: 11th December 2023

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