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Review of the Family Building Society, Savings:

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Famility Building Soceity just makes it so easy!

When our fixed 1 year savings period was up in November 2023, we looked at alternatives for our investments. Famility Building Soceity were offering very competitive rates specifically for existing customers like ourselves. We found the flexibility of several fixed saving periods with various rates really helpful in terms of our decision making. We chose 18 months, which was most convenient in terms of our medium term financial planning. One simple phone call to Nicole on the 6th of November answered a few questions, just to ensure we had correctly understood the terms and conditions. Nicole was most attentive, listened to us carefully and was empathetic to our needs. Nicole offered us the option of completing the transaction on the phone or in writing - we chose the latter since we prefer that where financial matters are involved. Overall we have found Family Building Society an excellent organisation to invest with, and we appreciate their loyalty to us as a customer - something we don't take for granted. Reviewed on: 17th December 2023

Reply from Family Building Society Thank you very much for taking the time to leave us this review, we're so pleased to hear of your positive experiences with us! Response date: 19th December 2023

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