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Steve Mullen

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Review of the Mettle, Business Banking:

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Unable to pay staff, bills or withdraw money for over a week!

I tried to make a withdrawal at a cash machine, which was declined. When I contacted support it took them 14 days to rectify. I then went on holiday and the issue happened again, leaving me unable to pay staff wages the week before Christmas. I reported this to support and as I speak, the issue has not been fixed after 7 days AND their support responce is "we will notify you once thisnis resolved." I cannot withdraw or transfer my own money! If you need a business account go elsewhere, mettle will kill a small business before its had chance to grow by stangling its cash access. Reviewed on: 20th December 2023

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