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Carol Naldrett

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Review of the Direct Line, Car Insurance:

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Rubbish customer service

Asked for quote for 2 cars,advisor didn’t know what rear reversing sensors were or panoramic roof on car.Got quote £1400 for the 2 cars.Went with LV in the end £530 for both cars.Hubby was on phone with direct line for at least 1 hour.Absolutely shocking wouldn’t ever bother with them again Reviewed on: 1st January 2024

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