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Martha Swift

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Review of the esure, Car insurance:

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Truly shocking Car Insurance Company

If I could award minus stars here I would. 8 weeks into an ongoing, clear cut claim with them after a road traffic accident where a driver came into me head on as he was asleep at the wheel. My car was written off by their appointed garage 2 days after the incident yet 2 months on they are no closer to finding a resolution and are delaying and arguing amongst themselves as to what to do, clearly in an attempt to delay paying out to me. Even their call centre staff are in disbelief as to what has gone on. It takes well over an hour to even get through to someone and I have only ever found out information by calling myself. Under no circumstances would I recommend anyone getting car insurance through Esure. Absolutely disgraceful way of doing business. Reviewed on: 2nd January 2024

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