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Review of the Policy Expert, Home Insurance:

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Avoid to trusting this company

I had a home Insurance. Because of bad wind some thing fall on the valley made a dent and water was leaking to my loft and bedroom. this damages happened because of the accidental damage Most of the insulation become wet. I have made a claim. They rejected the claim without looking at it saying they will not cover any damages on the roof as this is a wear and tear. this is a fraud company. we insure with Policy expert and our claims are dealing some other company and Valuation is done by a 3rd company. Even after 7 months they did not finally issued a letter saying You can go to Ombudsman. Obviously this company is Cheap if you need an insurances for name sake. But when we go for a claim, they will not pass. As 3 companies involved in the claim process, the amount of time consumes are tremendous. use some other reputed companies Like LV, Halifax etc.. Reviewed on: 3rd January 2024

Reply from Policy Expert Hello, Thanks for taking the time to leave us a review. We would be grateful for the opportunity to look into your comments further but unfortunately, we're unable to locate your policy using the details contained in your review. If you could please contact us at [email protected], we'll pick this up right away. Thanks, Jessica Response date: 9th January 2024

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