Hayley C's community profile page

Write a review

Viewing profile for,

Hayley C

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the AA, Breakdown Cover:

View on product page

AA abandoned car at services with key 3 days ago!

My brother came to see me in London for the New Year, arriving on the 29th Dec, his clutch went luckily near my house so managed to get parked up. He called the AA and and they came to see the issue. They said it would need a tow but my brother lives up north and didn't have the correct cover to get a full tow. They gave him the site and code to sign up to the correct cover which he did and arranged a tow on New Years Day. The driver arrived, and said that it would take 8 hours and 3 driver switches to get them and the car home. I gave them my car so they could get on their way. The driver got to the first stop with the car at a services, called my brother and said he didn't have the correct cover and would cost £800 for the full tow. My brother has no choice now but to pay, but the car is still at the services 3 days later with the key on the wheel!! AA can't tell him when they will collect it. Disgusting!! Reviewed on: 4th January 2024

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.