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Jennifer Brooks

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Review of the M&S Bank - Marks and Spencer, Car insurance:

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AWFUL CAR INSURANCE PROVIDER

I do not recommend M&S car insurance to ANYONE. They are a rip off, poor customer service, Over charging bunch of con artists. Every opportunity they can they will charge you money. I've changed my address x2 and my surname and been charge for the privilege. I let them know for notification purposes that I scuffed someones car in a car park, they put it down as a claim and it took me till my renewal to see that they had made the error when there was a huge price hike in my renewal. It took me 2/3 weeks to sort out that it wasn't a claim, I spoke to 10+ people and they were all unhelpful. I am waiting for my policy to renew and I am certainly not going with them EVER AGAIN! If I left early they would also charge me £50!!!! THEY ARE A JOKE!! DO NOT USE Reviewed on: 15th September 2016

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