sorespot's community profile page

Write a review

Viewing profile for,

sorespot

Total reviews written

Helpful marks given to their reviews

560

Times reviews seen

All reviews (1)

Review of the Saga, Travel insurance:

View on product page

Excellent service from Saga Travel Insurance

My husband recently had a heart attack while we were on holiday in Spain. He is a very fit active man who had received no prior signs or warning of this attack but just a slight flutter feeling in his chest which he dismissed as wind or a strain. However,I wasn’t happy & suggested we attend the local hospital emergency department to get checked out where unfortunately much to our surprise following some tests my husband was admitted to the Intensive Care Unit HCB hospital where he received outstanding medical care. We were both in total shock as he required further intensive detailed & complex medical investigations & insertion of cardiac stents. As we had an Annual Saga travel insurance I contacted them to advise of our situation & the medical treatment my husband was going to require . A lady called Laura answered my call (I was quite emotional relaying what had happened to my husband)she responded to me in a very empathetic , caring & calm manner reassuring me that she would help to provide support once I had answered some relevant questions & following a medical report from my husbands Doctor General Practitioner which I understood as standard procedure. Throughout my dealings with Laura she communicated throughout & was very informative, supportive & caring asking how my husband was doing & also how I was coping reassuring me that Saga insurance would ensure we would be looked after & even assist us with our journey home if required. Saga paid for all my husbands hospital stay & medical treatments. Another lady called Lisa also contacted me following my husband’s discharge from hospital asking how we both were & if we required assistance to travel back to our home in the Channels Islands. The service provided by our Saga Annual Travel was outstanding & following our experience I cannot recommend them highly enough. We were in a strange setting away from our home without any support & the service, support & care we received from the Saga team was gold standard & we wish to say a very big thank you to both ladies that helped us to negotiate our way through a very stressful, emotional situation. Thank you & best wishes Elizabeth & Michael S. Reviewed on: 10th January 2024

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.