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rebecca martin

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Review of the Virgin Money, Stocks and Shares ISA:

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poor customer service

We were given incorrect advice about what ID was required for KYC checks. I was told that my marriage certificate was invalid and that I needed to get a new passport in my married name. Reviewed on: 7th August 2018

Reply from Virgin Money Thanks for getting in touch about this Rebecca. If you need a hand with this one, can you forward your address and contact number to [email protected] and I'll take it from there? ^AR Response date: 9th August 2018

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