Smart Money People Logo
User profile avatar

Viewing profile for,

James T

1

Total reviews written

0

Helpful marks given to their reviews

21

Times reviews seen

All reviews (1)
Review of the Direct Line, Car Insurance:
View on product page

20 years as a customers and they treat you like dirt.

1
Direct Line have caused me incredible amounts of stress and led to a big fine and 6 points on my license after a system error caused them to delete my insurance. Following this deletion, they failed to communicate with me that my insurance had been cancelled leaving me without insurance until I was pulled over, totally unaware of what had happened. I’ve been with them 20 years and all I asked for was a letter admitting they’d made a mistake. They refused to do this. I was even happy to waive compensation and free insurance, but they wouldn’t help still. DON’T EVER USE DIRECT LINE - they are a horrible company. Reviewed on: 15th January 2024

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.

Collage of people