I bought this insurance in October for my daughter.
1
I bought this insurance in October for my daughter. The box got fitted towards the end of December. Installer said wait 24 hours and you will receive details for app. We waited a week. Nothing. So I rang and told them. Then after another 3 weeks I rang them again. Still nothing came through. They informed me that the App was no longer in use and I need to contact or be contacted by vodaphone who sort the black box. I told them that it's not up to me to ring around like this. This is their broken system and they need to help me make it work, not the other way around. Anyway it's almost into February....3 months since starting my insurance and still no data. My daughter has no idea how her driving is doing. Looking at all the poor reviews I'm frankly appaulled by what I'm reading and ready to go legal if they try and cancel or mess up my daughter's future with this fiasko.
Reviewed on: 20th January 2024
