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David H

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Review of the Family Building Society, Savings:

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Family Building Society was a "no brainer" .

Set up Family Building Society account yesterday, was very easy to follow instructions. The first deposit of £100 immediately showed up on my new account which was very reassuring , just used my bank card. Once I had been verified and sent the secure code which was emailed to me, all account features were available including withdrawing money. Really impressed with the security checks as I don't want anyone else to get my money! Have transferred most of current account money , even "rainy day money" as my bank only offers 0.1% on my current account. So being with the Family Building Society is a "no brainer" at 5.04%! Had a query today and requested a "call back" and Jacob rang me a few hours later, brilliant customer service. I can't even ring my bank these days. Thanks again to the FBS team for making the experience so good! Reviewed on: 23rd January 2024

Reply from Family Building Society Thank you for taking the time to leave us this review, it's great to hear you were really impressed by our service! Response date: 7th February 2024

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