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KEVIN R

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All reviews (2)

Review of the Monzo, Business Account:

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Good app, terrible support.

Good app, terrible support. I've banked with Monzo for a few years now, and generally had a good experience. Recently though, I found myself the victim of fraud - while Monzo might shout a lot about their customer service, they have simply not been there to support me. With other banks I may have got my money back, but with Monzo I simply do not know whether I will or not - because they will not answer questions. I now realise they have very poor support for fraud victims and why Which do not recommend them - and now, neither do I. Reviewed on: 9th February 2024

Review of the Chip, Savings App:

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A good experience so far.

A good experience so far. Haven't had to contact their customer service, so I cannot really rate that. The app works really well and is easy to use. Reviewed on: 9th February 2024

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