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Review of the Monzo, Flex Credit Card:

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Monzo are the best!

Whenever I have required support from Monzo they’ve been fantastic. The main benefit is that I don’t have to wait on hold for ages on the phone, and that their chat facility is so much better than most companies. You can do it directly from the app and you can close the app and do something else while you’re waiting for a response, rather than staring at the screen and being unproductive while waiting to connect, as is the case with most other live chat facilities. Monzo seem to put convenience/ease of use at the forefront of all of their offerings, which is something I absolutely need in my busy life. Reviewed on: 10th February 2024

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