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Review of the Melton Building Society, Savings:

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Poor Customer Service

We have been with the society for a number of years using Online Fixed Rate Savings but customer service is now very poor. We can't get through on the phone as they are very busy, the call back system is a waste of time and logging in online is very difficult. We also don't get a final balnce for closure of the account. Reviewed on: 12th February 2024

Reply from Melton Building Society We're sorry to hear of the difficulty you have had trying to reach us and would like to hear more about your experience so we can try and be better next time. If you can send us more information and your details to [email protected] we can look into what’s happened and support you where we can. Many Thanks, Kayleigh Response date: 14th February 2024

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