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Katie c

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Review of the Laybuy (inactive company), Buy Now Pay Later (discontinued):

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You cannot contact them if there is a problem.

It’s fine until there is a problem. They have no customer services. Emails go ignored, their chat messages go unread and you just end up in circles using their FAQs. They have just had a data breach and many people have had money taken and unable to access their accounts. They are still taking my money but I am unable to manage my account. Honestly there are plenty of BNPL companies that have customer services. Use them! Reviewed on: 17th February 2024

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