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frank hall

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Review of the Caravan and Motorhome Club, Caravan Cover:

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We had a claim recently, where our van was broken into and seriously damaged

They helped us through the process of the claim and approved very quickly, we now have our van back in excellent condition. We can highly recommend this product and their staff for helping and supporting us. Reviewed on: 29th September 2023

Review of the O2 Drive (inactive company), Car insurance (discontinued):

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They increased the quote after I had paid!!

I came to O2Drive through a quote through compare the market.com (CTM.COM) and completed all necessary information (CTM.COM) including details of a previous claim. The insurance quote was marginally better than my previous company and so I accepted the quote, only to get a bill two weeks later for another £56 in a letter saying that I hadn't disclosed information of my previous claim, which I did. When I complained they said that CTM.COM quote didn't have any record of my previous claim but it was recorded and I had a screen shot of this. They still won't budge, and wouldn't cancel the insurance without £60 charge and further charges for use of the insurance. I'm absolutely furious with them as through chaining to them my insurance has now increased over staying with my existing company. I would not recommend them. Please tread carefully. Reviewed on: 26th August 2018

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