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Name: Jeremy H

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I found AYOM on the internet and having read their r...

I found AYOM on the internet and having read their reviews engaged them to recover £25k from a business loan to my ex fiancée and numerous personal belongings. A representative attended my house and impressed me with his commitments that AYOM would recover my Money. His promises came to nothing and having paid them. They attempted ( too my knowledge) one home visit We then entered lockdown and I was informed that all home visits had stopped When I attempted contact during lockdown It was explained to me that they could note process my case due to lockdown Ultimately I t was explained to me that my case had been passed to their legal team Since this point I have received nothing other than when I posted another Trust pilot and a lady called me and promised to review my case Again I heard nothing , other than whenever i post a Trustpilot review and AYOM seen to be bale to take my review down I have pasted the AYOM representatives initial response to my enquiry below To say I am disappointed is an understatement ... Update 25th February 2024 - AYOM failed to investigate any further and are now working hard to distancet themselves and state that my case has been closed . £3936 out of pocket Avoid at all costs I found Hi Jeremy, Reviewed on: 25th February 2024

Reply from Hi Jeremy. Good to hear from you again after your last review in September. This being your 5th review now in which you have copy and pasted the same text, below you can yet again find our response to your comments as we have responded 4 times previously. Hi Jeremy, Thank you for your review. We always try to provide a positive experience for clients and are disappointed you feel this has not been the case. We always recommend clients check your client portal for 24-hour live updates on what actions we have performed. Your case handler will contact you directly when they have any additional information to impart. We never know the true nature of a case until we begin working it. If you are unhappy with aspects of the service then we do have a complaints procedure which can be found here: https://www.areyouowedmoney.co.uk/contact-ayom/complaints-procedure.php We are continuing to work your case and will be working hard to secure full payment of your outstanding amount. Regards, the AYOM team. Response date: 28th February 2024