Hein M's community profile page - Smart Money People

Write a review

Viewing profile for,

Hein M

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (2)

Review of the Monmouthshire Building Society, Savings:

View on product page

Very poorly designed app, and limited customer service

Very poorly designed app and only offers limited functionality, and faster payment is not fast either, every transaction takes a day which is less than ideal. App crushes multiple times. both transfer in/out takes a day (maybe more). Apart from the recent good offer of 6% interest in exclusive reg saver, nothing about this Monmouthshire BS is good. Only dived into becoming their customers because of these saving offers but all this negatives are now making me regret my decision Reviewed on: 6th September 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. We’re sorry to hear that you haven’t had a good experience whilst using our app. Our app launched at the end of July and we’re working to resolve any issues and improve the customer experience on our app. If you would like to discuss your review further please contact our Savings & Customer Contact team on 01633 844340. Our opening hours are Monday, Tuesday, Thursday and Friday 9am – 5pm and Wednesday 10am – 5pm. Response date: 8th September 2025

Review of the Kroo, Current account:

View on product page

very good interest rate, compared with any other sav...

very good interest rate, compared with any other saving account from other providers Reviewed on: 29th February 2024

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.