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Paul Rogan

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Review of the Revolut, Business Account:

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Someone fraudulently opened a business at my address...

Someone fraudulently opened a business at my address and had a Revolut business card sent to it. Reported to Companies House and also to Revolut. After scrambling for a while online to find an email address, I emailed Revolut informing them of the fraud. I received a response a few days later asking me to follow a link to report the matter. The link asks for login which I couldn’t do as I’m not the account holder. Another email to Revolut who responded telling me to click the ‘forgot password’ link, which I did to go onto input several of my own personal details before it asked for an upload of my ID. I refused to do this and so another email to Revolut who insisted I needed to provide all info in order to report the matter. Yet another email to them to inform them that I won’t before they suggested that I use the email address on the same webpage, which happens to be the same email address I started with. Absolute joke of a company. I’m trying to do the right thing and aid them in preventing any loss they may have as a result of fraud, yet it’s absolutely impossible to do so without hacking into the fraudsters account. Oh, and no phone number to contact them on either! Reviewed on: 6th March 2024

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