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Luke S

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Review of the Wealthify, Stocks and Shares ISA:

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Very, very poor customer service

Very, very poor customer service from people with unbelievable job titles! Asked a very simple question and got an amazingly rude message stating that I was "irate" and insulting their staff - I simply couldn't believe it. Strangely enough, the messages sent and received have mysteriously disappeared from my "in" and "out" box on Wealthify - however, I have a copy here as I requested the transcript at the time as I was so shocked if anyone would like to review them. Had hundreds of thousands with them, now clearing the last pennies. Great company while under private ownership - but went completely downhill after Aviva took over. Reviewed on: 15th March 2024

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