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Emma

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Review of the Moneybox app, Lifetime ISA:

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Bought our first home/still saving with moneybox now

We saved to buy our first home, it was so easy to set up and save. We finalised the sale near Christmas and we saw that it can take a few days to get the deposit to the solicitors. We wrote to customer service expressing how we would need this fast tracked to complete before Christmas and it was done the same day by the team. I have since opened a cash ISA with a brilliant rate and I am now saving into this regularly. I am 30 in May and I work in the financial sector, I understand how important it is to save from a young age. I have helped some of the 18/19 year old family friends open their own moneybox lifetime ISA’s. I explained how much of a great position they will be in at 29 if they can save little and often for the next ten years, they will have all they need to buy their own house and get the most of their money. I am a huge advocate for moneybox as I really feel that they have modernised saving. You can open a brilliant rate saving product in minutes with no fuss, no call centre waiting lines, no crap hold music, fast online fuss free customer service and if you encourage people to open it now, they will have decent investments in 10/20 years time. I work in the financial sector and I am familiar with financial products on offer, I chose moneybox as I feel they are up to date and fuss free. I have considered other providers but for me, they do not offer the ease of access, money management at my fingertips and cut out all of the annoying things such as having to spend ages on the phone. 10/10 service - as long as the rates stay competitive, app stays as simple and informative and the customer service stays as fast I will not be going elsewhere to save. Reviewed on: 27th March 2024

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