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Clairec

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Review of the Revolut, Business Account:

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I am writing this with frustration, on an Easter Sat...

I am writing this with frustration, on an Easter Saturday when I should be relaxing and eating Easter eggs I find myself having to log on to Revolut chat as although I sent off all of my documents requested in good time, (4 days ago) no one at Revolut has even looked at them. I have had a message to say my account will be restricted in 2 days time (the day I am due to pay all my suppliers) your customer service advisor Eli has completely disregarded my issue, referred it on, advised 1 working day for a resolution which is just not acceptable. So I have just withdrawn all my dollars and euros and will be closing my account. After 4 good years using Revolut, having to explain every 12 months that we are bathroom agents importing containers to distribution companies we do not have a website, we haven’t got the energy to keep fighting this so will be closing all our accounts. Which is a shame. Especially as we have won a massive contract which we will be invoicing 4 million pounds.. Reviewed on: 31st March 2024

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