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Anthony P

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Review of the Aviva, Car insurance:

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Aviva raised my premium by 50% without justification.

Aviva raised my premium by 50% without justification. Despite no claims and a decade of loyalty, they neglected my request to cancel the policy two weeks before renewal and proceeded to renew it anyway. Upon contacting them again to cancel, they levied a significant cancellation fee. I am deeply dissatisfied with Aviva's practices and will be transferring all my insurance elsewhere. I cannot in good conscience recommend them to anyone. The helpdesk operator intentionally kept me on hold for 20 minutes in an attempt to dissuade me from pursuing my complaint regarding the cancellation fee Reviewed on: 3rd April 2024

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