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Katrina March

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Review of the Are You Owed Money, Debt Collection:

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We are disgusted.

We are disgusted with the lack of… We are disgusted with the lack of transparency. You must read this before you sign up with the company. We signed up with AYOM in August 2023. The salesman was very professional and said in order to get our money back we only needed to pay an upfront cost. We paid them £3,600 for them to retrieve our lost funds. They cut a deal with the person that owed us money that he would pay £350 per month. It has now been 8 months and we have received our first payment today of £1400. However, we are disgusted to find out they have taken 38% of this amount plus VAT plus a card processing fee amounting to £682.50. We have received a cheque for £717.50. It is in the small print of the T&C that they charge `38% but we were not told this and feel betrayed by their sales representative. I cannot stress enough to do your do diligence on their T&C.. We would like an answer from AYOM as to why we paid an upfront cost of £3,600. We will keep everyone posted on their responses each month and what we are going to be paid. K MARCH AY-331222 Date of experience: 03 April 2024 Reviewed on: 3rd April 2024

Katrina March

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Reply from Are You Owed Money Hi Katrina. Thanks for leaving comments once more. This review and the others posted on other platforms will be passed onto management. We would always recommend that clients thoroughly read our terms and conditions at signup as your cooling off period is there for you to query any terms you don't understand or don't agree with. Our charges and how we work are all detailed in there. All debt collection charges are added to the debt value, of which we chase the debtor for this amount as well as your debt value. This means we will indeed collect the debt value plus charges and send these on to you meaning you will not be out of pocket at the conclusion of the case. VAT is required by law. If you are VAT registered you are able to claim this back. Kindest regards, the AYOM team. Response date: 4th April 2024

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