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William Parsons

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Review of the Flexicover, Travel Insurance:

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Fast quote, slow claim

So easy to get a quote and cover, however, filing a claim not so much. I waited 3 months for any progress to be made on my claim, and had to call up multiple times (Travel Claims services LTD) to make any progress, the company on several occasions apologised for the delay and told me my claim was being 'fast-tracked'.. but still no response. Eventually my claim was successful which I am appreciative of but the length of time and effort on my part to achieve this made my perception of this company a negative one. Speed things up! Reviewed on: 17th October 2016

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