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Review of the Nationwide, Mortgages:

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from the beginning they didn't take me seriously

As a first time buyer I was looking to get a mortgage and some advice. I went into a branch and was told it would be better to go online than speak to someone. After letting them know I would be more comfortable discussing with someone (as I had been offered in other banks) they begrudgingly booked me an appointment. On the day of the appointment I was phoned up and the meeting cancelled and was just told to go online and use a calculator which was not what I wanted at all but after feeling this resistance decided to not bother and go elsewhere. Reviewed on: 21st April 2015

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