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Al S

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Review of the Voyager Alliance Credit Union, Loans:

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Excellent professionalism and customer service

I had no trouble with the process of applying for a loan. I called the office to simply confirm the process. The member of staff I spoke to was thorough, knowledgeable and reassuring. They took the time to ensure that I was comfortable before proceeding, and I didn't feel rushed in the process. Reviewed on: 30th April 2025

Review of the Chase Bank, Savings:

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Streamlined professional banking service

I have called Chase on several occasions, and never had lengthy waits to be connected to an advisor, which is almost unheard of in today's banking arena. Also, the reward system of spend and save, is very user friendly. The App's navigation properties and layout are excellent, and accrued interest is clearly laid out, without being mystified or deeply embedded, requiring a handbook. All in all, for myself having had bank accounts over many years, I am genuinely impressed with this customercentric professional banking institution. Reviewed on: 13th April 2024

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