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Bev Roberts

2

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All reviews (2)
Review of the Protectivity, Specialist Insurance:
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A very good personal service

5
I had a few questions when I first set up my policy so I called customer services on more than one occasion, they were very patient & informative, giving me confidence in their service. It was easy to get through & a welcome change to be able to speak in person. Reviewed on: 15th July 2024
Review of the Protectivity, Specialist Insurance:
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Value and quality

5
Everything I needed was offered. Having just set up my small pet minding & dog walking business I wanted to make a few enquires before signing up to this insurance. I needed Public Liability & Professional Indemnity. I called the enquiry line rather tentatively. I needn't have worried as customer service was good, friendly & concise. I now feel I could call up any time to get an approachable and knowledgeable agent who is happy to answer my questions. I receive regular emails with useful information without being intrusive. From my experience so far I have nothing but good to say about this company. Reviewed on: 11th September 2018

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