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Rashid Hussain

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Review of the HSBC, Bank account:

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closed a newly opened account for £6.31 and cost me

I had never been contacted by HSBC, I had a newly opened basic account and HSBC closed it within 3 month. When i opened the account I ticked the method of communication by phone and email. the basic account has no overdraft and for some reason HSBC authiorsed a transaction which meant the account was overdrawn and because no one at hsbc notified me they closed the account. knock on effect, cant get my salary paid or pay my lenders. I called the customer service team, first time i got cut off, second time i managed to speak to a supervisor who was having an argument with me instead of trying to help me and resolve the issue. this by far is the worst bank i have ever come across. i am taking this to the FSCS and an official complaint with HSBC Reviewed on: 28th October 2016

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