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Review of the NatWest, Basic Account:

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Lack of communication, could be a great account if they tried

For a bank account its not bad, however there could be improvements. They charge £6 a month plus interest to go into an agreed overdraft. Barclays do not charge up to the first £200. I have been with the company over 10 years. I was never informed that they would start charging me £6 a month, and when i emailed to complain i was just refunded the charges without a reply. Thank you for the refund, but a reply would have be appreciated to. Reviewed on: 21st April 2015

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