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Colin S

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All reviews (3)

Review of the StepChange, Debt advice:

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Don't delay, peace of mind is not far away.

Debts had built up and repayments were becoming difficult. Speaking to MBNA about my inability to meet the monthly payment that month, the customer service advisor said, don't delay speak to Stepchange. I did so immediately. It was the best thing I have ever done, in terms of my finances. Excellent advice, no judgement and total understanding of my personal situation. With the help, creditors were no longer sending me demands - I hated hearing the postman, at the time. I have been following the plan and have reduced a massive debt (in excess of £50k) with only a year and a bit left to clear now. Stress free, and no longer worrying - fantastic. I, simply, cannot thank Stepchange enough. Reviewed on: 7th May 2026

Review of the StepChange, Debt advice:

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About to slip further into debt

I knew that I was starting to slide down a slippery slope. I rang one of my, many, credit cards companies to say I was unable to pay that month - the staff member asked a few questions and said, I think you should get in touch with Stepchange. I did, and, after a session with the consultant, they helped me deal with all my debts, THAT DAY! Got a plan set up In 4 years I have gone from nearly £50k down to £22k, with manageable payments - but leaving me with an amount that is llivable on. Always contactable; helpful to enable changes to be made when circumstances dictate and never judgemental. No charges just help! Reviewed on: 23rd May 2025

Review of the StepChange, Debt advice:

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Please do not delay - Speak to StepChange now!

Because of a change of circumstances, I realised that I would soon be defaulting on my financial commitments. The amounts I owed several creditors, were in excess of £41k. Talking to MBNA they said, take action now and get StepChange to help you. Best decision of my life. I got in touch and, within a very short space of time, had a Debt Plan in place which was affordable but has allowed me to live a reasonably, comfortable life, - without fearing letters through the door! I am nearly three years in now and haven't missed a payment. Had to slightly delay a couple but they were still within the time boundaries. What has struck me the most is that everyone I have dealt with at StepChange are; friendly, non judgemental and incredibly supportive and helpful. Please, if you are in a financial mess - get their help - I promise you will not regret it! Reviewed on: 1st May 2024

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