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peter horton

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Review of the Pockit, Account:
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Handy prepaid card but loading funds is a bit hit and miss

3
I got this card because it is handy to save money for special occasions instead of the supermarket savings schemes, unlike the supermarket schemes you can use this card in any store. Applying and setting up the card was quick and simple, as was registering the card on arrival. The problems started when trying to load my card by transferring funds from y card on the pockit website, this does not work, fails everytime so I set up a bank transfer from my banks web site and this does work, sort of, the first 2 payments went through with no problems however the third went through, I received an email notifying me that the funds had cleared but when checking my balance, the funds were not showing, I had to email customer services several times and email the service provider that pockit use before the problem was resolved. This is not an isolated incident, there are many users on various forums that complain of this problem. Reviewed on: 2nd November 2016

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