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Alex

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All reviews (2)

Review of the Lendable, Personal loan:

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customer service always friendly, and understanding...

customer service always friendly, and understanding of person circumstances changes Reviewed on: 17th March 2026

Reply from Lendable Hello Alex, Thank you for your review. We are very pleased to hear that you have consistently found our customer service team to be friendly and understanding of changes in your personal circumstances. At Lendable, our policy is to treat every customer as an individual. We understand that financial situations can evolve, and we are committed to providing supportive, professional assistance to help our customers navigate those changes. Our team is trained to listen and work with you to find the best possible way forward, ensuring that our service remains both responsible and empathetic to your specific needs. For security and privacy reasons, we cannot discuss the specific details of your circumstances or any account-level arrangements on this public forum. We are dedicated to maintaining the highest standards of confidentiality regarding your personal and financial information. As you have had a positive experience with our team, we would love to know if there are any other areas where we can improve to earn a 5-star rating from you in the future. Please feel free to share any further feedback at [email protected]. Best regards, The Lendable Team Response date: 13th April 2026

Review of the Vanquis, Credit builder credit card:

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The app works well!

The app always seems to work well, I've never had need to call customer service so that's good in itself! Reviewed on: 1st May 2024

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