Mary G's community profile page - Smart Money People

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Mary G

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All reviews (4)

Review of the Vanquis, Credit Building Credit Card:

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Very Helpful

I find Vanquis very willing to help. But one problem. I am deaf & cannot talk on the telephone. Used to be able to contact them by text message but not available all the time. Can be a problem. I would like to see text messaging available at certain times every day, including weekends. Even if it is for only 2-3 hours a day.Always honest Reviewed on: 17th April 2025

Review of the HSBC, Bank account:

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Why are they trying to make meuse the bankingapp?.

They seem determined that I have got to have the banking app. Too fiddly. I prefer internet banking! So I now cannot get authorization for payments by credit or debit card. Supposed to send to my phone but they never come! Reviewed on: 2nd August 2024

Review of the Virgin Money, Credit Cards:

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Difficult to contact

Did not follow instructions re. direct debit I am deaf so cannot telephone.Wrote to them.They did not even acknowledge.I have binned them Reviewed on: 4th May 2024

Review of the Vanquis, Credit Building Credit Card:

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The last resort..

I used to be happy to use vanquis, but to me the service has deteriorated.Increased interest, poorservice soI now only use vanquis as alast resort. Reviewed on: 3rd May 2024

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