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Tom Handly

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Review of the Halifax, Personal Loan:

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I am about to close my account

I had my personal bank account with Halifax for over six years. Decided to apply for a personal loan with my outstanding credit rating and the bank declined. When questioned the reason why, they claimed that I have not been with them for long enough. M&S bank, the one I have been using to pay my bills for the past year, provided me with the money. They also provided brilliant customer service. I will stick with them and close my account with Halifax - they do not deserve my custom! I prefer professionalism. Reviewed on: 13th November 2016

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