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Name: Karen

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Hard Work

1
Unable to access Internet Saver account online to update new address & telephone number as account locked, so having to wait for a new security number to be sent in the post (as they're 'unable' to send to new telephone number). Will only send to old address as 'unable' to send to new address because they're unable to update details...I have to do this online (which I can't access). First security number has been 'lost' in the post, so having to wait for a second to be sent (to the old address). Think I'll probably close instead (once I receive the security number to be able to access my account). Phew! Reviewed on: 27th September 2018
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Karen