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JR OF SUTTON

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Review of the Sainsburys Bank, Home Insurance:

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Cancelled policy without notice when notified of building work

I notified Sainsbury's home insurers that I was about to start building work which I had done previously with no problem. They took details and said I would be contacted in 48 hours if any problem. Work commenced 15 days later I had a call to say they were cancelling the policy due to the building work. There was no discussion about extra premiums or any offer at all. I wasn't even offered to let me cancel which would have been fairer, because now I have to inform insurers I have had a policy cancelled even though I have done nothing wrong. They even had the nerve to infer they were doing me a favour as they would waive the cancellation fee, I am not cancelling they Are! I was left having to find a new insurer mid building work and having had a policy cancelled by Sainsbury's which had led to a very hefty premium. I guess that because they cancelled my policy future premiums will also be higher and all because I was honest and said I was having work done. I find the way this has been handled is appalling and will be advising anyone who will listen not to purchase home insurance from Sainsbury's Reviewed on: 16th October 2018

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