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Anthony R

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Review of the Domestic and General, Warranty:

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Not east to deal with and their website is not clear.

Not east to deal with and their website is not clear. Been with them for just over 12 months since having new Baxi boiler fitted. Was sold the warranty under the premise of a hassle free life with regards to the boiler. Had an issue, and had nothing but hassle. They did sort it eventually, but after a tussle. Now waiting for a letter, apparently, to give me a code to get my boiler it's annual service, which is all part of the plan. Boiler now almost a month overdue it's service, still no letter. I'll give them until the end of June then I'll doubtless have to take them on, again. And yes, although I don't doubt it will get done, it's just not hassle free. Reviewed on: 27th May 2024

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